Supporting Employees Through Cancer Treatment and Recovery: A Manager’s Responsibility
One of our coachees about to go for her breast screening has asked us to publish this blog about ‘scanxiety’ and how managers should be supporting employees living and working with or after a cancer diagnosis. This is an important reminder to all those with management responsibility.
As someone who has experienced the challenges of navigating cancer treatment while trying to stay engaged at work, I cannot emphasise enough how crucial it is for managers and HR professionals to check in on employees facing a cancer diagnosis. Whether they are undergoing treatment, in the recovery phase, or anxiously awaiting scan results, the workplace can often feel like an overwhelming environment on top of everything else they are dealing with.
Here are a few things to consider and why it is so important to show support and stay informed about your employees’ medical journey.
Cancer is More Than Just a Medical Condition
When an employee is going through cancer, it’s not just a physical challenge. They are facing emotional and mental burdens as well. Often, the uncertainty of the illness and the toll of treatment are hidden beneath a professional facade. They might not always speak up about their struggles, but that doesn’t mean they don’t need extra support.
Regular check-ins from a manager or member of the HR team can provide an emotional safety net, showing the employee they are more than just a number or a cog in the machine. It can help them feel valued and understood. Something as simple as asking, “How are you feeling today?” can go a long way in alleviating some of the emotional isolation they might be experiencing.
Stay Informed About Their Journey
It is equally as important to stay informed about when your employee is going for scans or tests. If I asked my HR Team when my next scan is, they wouldn’t have a clue. I would feel much more supported if they asked about any scans that are coming up, and whether I needed any support, but they don’t. Instead, I will be getting that support from Working With Cancer.
The waiting period for results can be an extremely stressful time, often referred to as “scanxiety.” Being mindful of these moments shows that you genuinely care and gives you a chance to offer flexibility. Whether that means adjusting their workload, allowing time off, or simply giving them space to process their feelings.
Knowing when key milestones like these are coming up also helps in planning team responsibilities and setting realistic expectations. If your employee knows that you’re aware of their schedule and concerns, it can create a sense of trust and reduce unnecessary workplace stress.